Refund policy

Return Policy

 Customer Satisfaction Guarantee

At Bold Botanica we are proud of our premium quality products. If for any reason you are not fully satisfied with a product, we will gladly replace it or issue a refund.

 

Terms & Conditions:

  • We accept returns within 60 days of purchase, for purchases made directly from Bold Botanica.
  • Retail Partner Purchases: Please return product to the store where purchased, we authorize all of our retail partners to accept customer returns.
  • To initiate a return, please contact us for details and to obtain a Return Authorization Number.
  • Once the product is returned to our warehouse, a refund for the product, minus any shipping cost, will be processed to the original form of payment used.
  • Please be sure to note your Return Authorization Number on the Shipping label.
For questions or returns, please contact us at 800-253-7112, or email info@boldbotanica.com
Office hours Monday through Friday, 8:00am to 5:00pm, CST