Shipping & Returns
Shipping Information
- Free Shipping on all orders at $50.
- Orders will ship via USPS or UPS
- Orders ship from our fulfillment center in Woodbine, Iowa
- Expedited Shipping options are available at an extra cost (i.e., 2nd Day Air or Next Day Air), please contact us for details
- Orders received on weekdays before 1:00 pm CST will be shipped the same day.
- Orders received after 1:00 ship the following business day.
- All Orders received on Saturday or Sunday will ship out the following business day.
- Delivery services cannot be guaranteed once they leave our dock and are in the care of the shipper. Tracking numbers can be provided.
- Orders shipped to PO Boxes must be delivered by the U.S. Postal Service.
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 Return Policy
Customer Satisfaction Guarantee
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At Bold Botanica we are proud of our premium quality products. If for any reason you are not fully satisfied with a product, we will gladly replace it or issue a refund.
Terms & Conditions:
- We accept returns within 60 days of purchase, for purchases made directly from Bold Botanica.
- Retail Partner Purchases: Please return product to the store where purchased, we authorize all of our retail partners to accept customer returns.
- For any product damaged during shipping, please contact us about a return.
- To initiate a return, please contact us for details and to obtain a Return Authorization Number.
- Once the product is returned to our warehouse, a refund for the product, minus any shipping cost, will be processed to the original form of payment used.
- Please be sure to note your Return Authorization Number on the Shipping label.
For questions or returns, please contact us at 800-253-7112, or email info@boldbotanica.com
Office hours Monday through Friday, 8:00am to 5:00pm, CSTÂ